Agents of Change - Supporting SMEs through apprenticeship brokerage services
Apprenticeship starts among young people are declining, and there’s no quick fix. No single policy or practice is to blame, and no one solution will reverse the trend. Apprenticeships today operate in a vastly different landscape than they did a decade ago, and tackling the issue requires collaboration, clarity, and commitment. The recent Post-16 and Skills White Paper offers some hope, but it lacks the detail needed to address the challenges faced by small and medium-sized enterprises (SMEs) and the young people they could be employing.
As I come to the end of my time as Apprenticeship Coordinator at the Lancashire Skills and Employment Hub, I’ve had the chance to reflect on what’s changed, and what hasn’t, in how we support young people into work. After thirty-four years as both an employee and an employer, working alongside hundreds of young people, this role has given me a new perspective. It’s been rewarding, but also frustrating. The White Paper, the Youth Guarantee, and the Growth and Skills Levy suggest a moment of reset. But I worry that, without clarity and coordination, these initiatives will breed confusion and deliver little impact. Too often, efforts to boost apprenticeship starts focus on awareness. A huge amount of time and resource is spent on telling young people about apprenticeships, but awareness about apprenticeships has never been higher.
Engagement is admirable, but it often lacks the real-world data needed to help young people and their parents or carers make informed decisions. They need to understand what roles are available, the competitive nature, and how to make the best application. The removal of the Apprenticeship Support and Knowledge (ASK) programme from schools and colleges won’t help. And while the Apprenticeship Ambassador Network is stepping up, I’m not convinced it can fill the gap or offer the kind of meaningful experiences that will equip young people with sufficient knowledge to make a difference.
Perhaps most critically, engagement with SMEs remains minimal. I’ve spoken with thousands of small businesses, and the level of awareness and understanding around apprenticeships is simply not where it needs to be. The current system places the responsibility for employer engagement on training providers (all 1,800+ of them), assuming they will inform and support businesses. But the levy system skews their priorities toward upskilling existing staff and targeting larger employers. The time, patience, and relationship-building needed to support an SME that might take on one apprentice every few years is often left behind. Worryingly, employers are sometimes only offered the apprenticeship options that providers can deliver, not necessarily what’s best for the business or the apprentice. I’ve had too many conversations with employers who’ve chosen a standard that doesn’t suit their needs, simply because it was recommended by a provider.
What’s missing is impartial advice. Employers need a service that isn’t trying to sell, cover costs, or fill cohort gaps. They need someone who will focus on their business, help them shape a plan to recruit young people, select the right apprenticeship standard, and guide them through choosing a provider. They need answers about funding, pay, and working hours. And most importantly, they need someone who can tell them when an apprenticeship isn’t the right solution and offer alternatives. Across England, there are pockets of people offering this kind of support. The National Apprenticeship Hub Network is a collective of like-minded professionals tackling these issues head-on. But they face a constant battle for funding, squeezed by ever-tightening local government budgets. As a result, the support available is a postcode lottery, both for young people and for employers.
If we’re serious about reversing the decline in apprenticeship starts, we must invest in a national, impartial service that supports both sides of the equation.
Edge Foundation’s Agents of Change report outlines what this could look like. It’s time to stop relying on fragmented support and guidance and start building a system that works, for young people, for employers, and for our economy.
Paul Hannant
Former Project Coordinator (Apprenticeship Grants & Early Connect), Lancashire Skills & Employment Hub